To request a return click on one of the buttons below


You are allowed to return or exchange any item ordered from withing 14 working days from the date of receipt. You are not required to specify a reason for the return. The return of the item (s) is at the expense of the customer, except in cases where the Global Brands Store has made a mistake when sending the order.

The returned items must be unworn, unused and with their original tags and seals, otherwise the return won't be accepted.

In the case of exchange, the new item will be sent to you after we have received the returned parcel.

In the case of return, refund will be made through a bank transfer within 14 working days from the date of the receving back the stock, at the address indicated by the trader (see below).

The consumer has the right to make a complaint in case of defect or hidden defect of the goods and after the expiration of the 14-day period for replacement or return. All courier costs incurred by the consumer for its return to the merchant are reimbursed by the latter.

*Returns and exchanges of underwear and swimwear bottoms are not accepted.

Where to return an item?

Sofia 1408
12 Kozyak Str.